Our consultants at CCP Strategies help plan and implement a CRM-based business solution that is specifically customized and tailor-fit to our client’s unique business and industry needs according to our exclusive and proven 5 step methodology that is outlined as follows:
- Discover – Customer Persona and Journey Mapping
- Define – Business Requirements and Process Definition
- Design – Data Design and System Architecture
- Develop – Configuration, Data Migration and Application Integration
- Deploy – Testing, Training, Change Management and Support
Our consulting services are provided as outsourced consulting resources, primarily on a project-by-project basis, based on hourly estimates often under a specific scope of work arrangement.
The work will occur at CCP Strategies offices, the client site, or remotely at alternate locations as needed, determined by the project lead. Additional resources and subject matter experts in certain areas may be utilized as needed to support the primary team.